General Terms & Conditions

General Terms and Conditions

  1. PRICE

All prices are subject to change without notice.  ALL prices are tax extra, GST, HST and Provincial Tax ARE NOT INCLUDED.  Prices are FOB our warehouse locations unless otherwise quote in writing.  Incorrect prices in the price catalogue due to calculation or human error will not be honored and will be corrected at the earliest possible date.  Prices in our computer will be matched as close as possible to the release of price catalogue pages, however variances of a reasonable time difference will not be honored.

  1. TERMS OF SALE

Net 30 days unless otherwise stated.  Accounts past due will be suspended.  Shipments and deliveries shall at all times be subject to credit approval.  Title to product does not pass until invoice is paid in full.

  1. SERVICE CHARGES

A service charge of 2% per month (24% per annum) will be applied to all overdue accounts.

  1. RETURNS

No goods may be returned without prior approval.  A standard handling charge of 15% will apply to goods returned.  This may vary depending upon factory return goods policy.  Good shipped in error are not subject to this policy.

  1. CLAIMS

All damage claims must be made to the transportation company as applicable.  We are not responsible for damaged goods.  Shortage claims must be made within 7 days of receipt of shipment.  Notification of any invoice errors must be made within 60 days of date of invoice.

  1. MINIMUM CHARGE

A $25.00 minimum charge will apply except for backorders.

  1. WARRANTIES

Applicable products are accompanied by manufacturers’ warranties.  We do not make any guarantees, representations, or warranties whether expressed or implied, and specifically disclaim any implied warranties, whether of merchantability, suitability, fitness for a particular purpose or otherwise.

  1. SPECIAL ORDERS

Orders for special Non-Stock material may require a deposit.  A cancellation charge may apply on orders of special materials.

  1. PRODUCT AVAILABILITY

All materials quoted are subject to prior sale.  Material shown in price catalogue may not be available in all locations and an extra freight cost will apply.  Contact your local branch for availability and price confirmation.

  1. DELIVERY CHARGES

Delivery charges will apply on ALL delivered orders, except noted otherwise.