ABOUT US
WhO We are
Norwood Waterworks is one of the most respected waterworks distributors in Alberta.
With offices in EDMONTON and CALGARY, an impeccable safety record, and flexible return policies, we are well positioned to serve clients throughout Alberta.
Operating from early morning to evening, including Saturdays and 24/7 on-call service, we ensure you have support whenever you need it. Our extensive inventory—the largest in Alberta—along with our experienced team makes us a trusted partner.
Our goal: total customer satisfaction
With a focus on innovation, safety, and efficiency, we provide tailored solutions that save time and money. From accurate take-offs to on-time deliveries by our dedicated fleet, we’re here to make your project a success. Our commitment to training, partnerships, and customer service sets us apart.
What We Offer
Trust & Respect
We say things we really mean, we trust others and we know the people we work with are committed to everyone’s success!
QUality Products
We offer high quality, reliable products to ensure your business’ success.
INnovative Solutions
We provide a diversified range of products and services that support our customers’ success.
INDustry experience & Leadership
As an active member of ARHCA, AWWA, UDI, APC and ECA, we’re deeply connected to the industry. Our relationships with product vendors, land developers, and construction engineers ensure we’re always ahead of the curve.
OUR Core Values
1
FAIRNESS & CARING
We apply our rules equally to everyone and show our co-workers by our words and actions that we genuinely care about them. Our leaders never ask us to do anything they would not do themselves; there is no limit to what we can do together. When these principles are embraced, they create an environment of trust, collaboration, and mutual respect.
2
TRUST & RESPECT
We say the things we really mean; we trust others, we know the people we work with are committed to our success as much as their own. We believe in the integrity, reliability, and intentions of one another, our customers, and our vendors. We are open to innovative ideas and to supporting others when they have them. This means openness, empathy, and support in our interactions with others. It goes beyond merely hearing words; it involves understanding and valuing the perspectives, emotions, and experiences of the speaker.
3
GENEROUS LISTENING
We are open to innovative ideas and to supporting others when they have them. This means openness, empathy, and support in our interactions with others. It goes beyond merely hearing words; it involves understanding and valuing the perspectives, emotions, and experiences of the speaker.
4
STRAIGHT TALK
We respectfully say the things we really mean in a timely manner and in the spirit of fairness and support of others. We provide honest feedback and are committed to having the conversations that are needed.
Our Sustainability Commitment
Community Development
Norwood Waterworks supports charitable activities in our communities, dedicating profits to health, welfare, and education initiatives. We sponsor sports associations in Edmonton/Calgary, volunteer at MacEwan University, and partner with NAIT for blueprint reading, mentoring, and apprenticeships. As part of the Emco family, we support Habitat for Humanity Canada, assisting families in need nationwide.
Personal Development
Norwood Waterworks ensures our team values personal growth within their communities. With an unmatched training budget, we empower teammates to choose their own development paths. We encourage social responsibility, resourcefulness, and community engagement, allowing our team to take control of their personal and professional lives.
Sustainable Innovation
Norwood Waterworks leads in environmentally responsible innovation, integrating new technologies and contractor feedback. We support sustainability by promoting recycling programs at each location, incorporating new products into the market, and progressing toward a paperless workplace while maintaining industry leadership.
HEALTH AND SAFETY
Norwood Waterworks prioritizes safety with a dedicated team ensuring top-tier training for a safe work environment. We require teammates to prepare for a secure construction season and encourage suppliers and contractors to join safety demonstrations. Every step matters, and we promote a culture of responsibility for all.